TSF initiatives supported incoming relief and national coordination, as well as providing communications for the communities affected. During the three-month period after the hurricanes, they enabled communications for nearly 8000 unique users.
In Saint Martin, TSF connected the Airport Operations Centre, enabling the general functioning of the airport and logistical management of freight items. In particular, this allowed relief items, emergency response equipment and food to be dispatched. They also installed a VSAT terminal at the office of the Dutch Red Cross, allowing them to co-ordinate their relief operations, using a total of 76 GB of data.
Wi-Fi hotspots using a satellite internet connection were installed on the islands of Saint Barthélemy and Dominica, in districts with no other means of communication at that time. These connections enabled communities to reconnect with families through VoIP, social networks or instant messaging, provided a means for people to obtain essential information on the situation, and enabled the towns to share information and help commence restoration.
In the Dominican town of Portsmouth, TSF deployed a satellite internet connection to allow the town’s inhabitants to contact relatives and organise assistance. In the first 24 hours following the installation, over 300 families had already registered on the network, representing almost one third of the town’s population. Bennette Thomas, Director of Telecommunications at the Dominican Ministry of Information commented, “On behalf of the Honourable Prime Minister, members of the cabinet, the Government of Dominica expresses its deepest gratitude to Télécoms Sans Frontières”.