Whistleblowing

Information and access to our hotline for reporting breaches of our ethical business conduct.
Access the platform here

Reporting Integrity and ethical breaches

Eutelsat Group considers the values of integrity and ethical business conduct to be of paramount importance and is committed to promoting these values in all of its operations through its Code of Ethics and Code of Conduct for the Prevention of Bribery, Corruption and Influence-Peddling.

As part of its efforts to uphold these principles, the Group offers its employees and stakeholders the opportunity to report any deviation from these values on the SpeakUp whistleblowing platform.

Photo of a woman using her mobile

How to issue a report

You are not required to disclose your identity - you may choose to remain anonymous.

  1. Access the SpeakUp platform. It is available 24/7.
  2. Choose the language you would like to use for the report.
  3. Select the Eutelsat entity with which you have - or have had - a business relationship.
  4. Set a password and either memorise the report number generated or store it in a safe place.
  5. List any factual information which you feel is relevant to the subject of your report, including any supporting evidence.
  6. Manage your request and answers to questions directly on the platform.
Submit a report

How your report will be dealt with

Once your report has been issued, you can expect the following :

  1. Notification of receipt within 7 days.
  2. First assessment.
  3. More in-depth investigation, if necessary.
  4. Notification of the final decision, within three months on average, depending on how complex the matter is.

YOUR WHISTLEBLOWING QUESTIONS ANSWERED

Who can report?

  • Access to our whistleblowing hotline is open to anyone who has or has had a business relationship with Eutelsat.

Who is considered as having or having had a business relationship with Eutelsat?

  • Anyone who has or has had a business relationship with Eutelsat can use the whistleblowing hotline. 

    Included are our current or former employees (provided they have received the information as part of their contractual relationship), job applicants (provided they have received the information as part of their job application), shareholders and partners, members of the Group's management, administrative or supervisory bodies, our external and ad-hoc team members, or our contractors, subcontractors and suppliers.

What guarantees are provided around the processing of whistleblowing reports?

  • Eutelsat is committed to ensuring the confidentiality of your disclosures (i.e. your identity, if known, the facts reported and the people involved).

    The Group Compliance Director, the Secretariat General and the Legal Department - and, where applicable, your local Compliance Officer - are the only parties informed of the issue.

Can I be penalised as a whistleblower?

  • There is no risk to you as a whistleblower: Eutelsat prohibits any form of retaliation.

What are the conditions for legal protection?

  • To benefit from the legal protection, your report must meet certain conditions.​

    Your report must be made in good faith, without any direct financial consideration, and must concern the information specified by law. ​

    In addition, if you did not obtain the information in the course of your professional activities, you must have had personal knowledge of the reported facts.​

What should my report cover?

  • Your report must cover the following: ​

    - Crimes or wrongdoing

    - Threat or harm to the public interest, ​

     

    It can also cover the violation or attempted concealment of a violation of any: ​

    - international commitment ratified and approved by any country of Eutelsat Group’s affiliates,

    - unilateral act of an international organization taken on the basis of the above commitment,

    - European Union law,​

    - Law or regulation applicable to Eutelsat Group.​​

     

    Finally, your report may also cover the violation of: ​

    - Eutelsat Group Code of Conduct or Code of Ethics,

    - Eutelsat Group internal policies.​