Cheetowaga, NY State, USA
A paramedic loads a stretcher into the back of an ambulance at night, with emergency medical equipment visible inside.

Transforming healthcare in Remote Areas

Connectivity application: Blue-light services

Always-on connectivity when every second counts

Medical teams often operate in unpredictable environments. In more remote or off-grid areas the connectivity they rely on may fail. Any gap in communications can delay life-saving decisions, lead to unnecessary hospital admissions, and put strain on already limited resources. For emergency services especially, the ability to share real-time data and consult with clinicians is not a luxury—it’s mission-critical.

The Challenge

Traditional mobile networks are designed for urban and suburban coverage, leaving vast rural and off-grid regions underserved. Where emergency teams lose connectivity, they face three major issues:

  • Delayed decision-making: Without real-time patient data, clinicians cannot advise on treatment in the field
  • Resource inefficiency: Patients are often transported to hospitals unnecessarily, consuming time and capacity
  • Operational risk: Lack of secure communication compromises coordination during critical incidents

Critical needs

Emergency services require a solution that guarantees:

  • Reliable, secure connectivity anywhere
  • Live data exchange between field teams and clinicians
  • Scalable capacity for sudden spikes in demand

OUR solution

Our collaboration with local partners IP Access and Dejero delivers always-on, off-grid coverage through advanced satellite and hybrid networking technology, benefitting citizens in NY State, USA. This ensures uninterrupted connectivity for emergency vehicles and field teams, regardless of location.

Key Features:

  • Assured and self-managed network access to ensure prioritised communications traffic for authorised personnel in the field and on-the-move
  • Secured, high-capacity network for mission-critical use
  • Dynamic bandwidth allocation during emergencies

THE IMPACT

  • Ability to modernise services, meet standards and protect communities
  • Emergency teams can improve diagnosis and treatment in-situ and on-the-move with the help of remote clinicians
  • Outcomes and recovery times for patients are improved
  • Immediate on-site treatment can avoid hospitalisation and associated costs