Eutelsat and Neptune provide emergency connectivity in Jamaica following Hurricane Melissa
Deployment of satellite communications kits and free broadband service to support first responders
Ensuring continuity of emergency response coordination in hardest-hit areas
Paris, 14 November 2025 – Eutelsat (ISIN: FR0010221234 – Euronext Paris / London Stock Exchange: ETL), in partnership with regional satellite solutions provider Neptune Communications, today announced the donation and deployment of emergency satellite communications services to support the Government of Jamaica following the impact of Hurricane Melissa, which resulted in significant disruption to national communications infrastructure.
Under this initiative, Eutelsat is providing GEO satellite capacity and VSAT remote kits to enable the rapid restoration of connectivity across priority response locations. Neptune Communications will manage on-the-ground installation, logistics, field services and local technical support, ensuring timely and effective service activation. Connectivity will be provided free of charge for an initial period of three months, enabling first responders and government agencies to maintain operational coordination in the hardest-hit regions.
In addition, Eutelsat is supporting long-standing partners at the Caribbean Broadcasting Union (CBU) by providing satellite capacity at no cost to CBU member broadcasters. This support will assist in restoring essential broadcast services where terrestrial systems were affected, ensuring the continuous delivery of public information and emergency communications.
Alejandro Guerra Najar, RVP for Latin America at Eutelsat, said““The impact of Hurricane Melissa has placed considerable strain on local infrastructure, making reliable communication essential to coordinating recovery efforts. Satellite provides a resilient and immediate solution when ground networks are disrupted. Alongside our partners in Jamaica, we are focused on helping maintain the critical links that support emergency services and public information.”
Julian Jordan, CEO of Neptune Communications added, “As Jamaicans at home and abroad come together to rebuild and recover in the wake of Hurricane Melissa, the importance of dependable and resilient communication systems has never been clearer. At Neptune Communications, we are deeply honored to stand alongside our partners at Eutelsat in supporting Jamaica’s first responders, emergency services, and communities with the connectivity they need—when it matters most. We remain steadfast, present, and at work to keep Jamaica #AlwaysOn during this challenging time. Together, we are confident that Jamaica will soon be reconnected—and stronger than ever.”
Eutelsat Group in partnership with regional satellite solutions provider Neptune Communications, today announced the donation and deployment of emergency satellite communications services to support the Government of Jamaica following the impact of Hurricane Melissa, which resulted in significant disruption to national communications infrastructure.
Eutelsat and Paratus expand LEO connectivity in Southern Africa
Multi-year, multi-million agreement expanding the partnership between Eutelsat and its long-standing partner
Boosting Paratus’ ongoing deployment of Eutelsat’s LEO services across the region
Addressing growing demand for high-speed, low-latency connectivity solutions across key sectors in Southern Africa
Paris, 12 November 2025 – Eutelsat (ISIN: FR0010221234 – Euronext Paris / London Stock Exchange: ETL) and Paratus, one of Sub-Saharan Africa’s fastest growing network services providers, have signed a new multi-million, multi-year agreement to expand the delivery of Eutelsat’s OneWeb Low Earth Orbit (LEO) connectivity services across Southern Africa.
This new multi-year agreement expands the existing partnership between Eutelsat and its long-standing partner, Paratus, to deliver an extended range of LEO services across Southern Africa, including solutions for fixed sites, as well as comms-on-the-move and comms-on-pause in South Africa, Angola, Namibia, Botswana and Zambia.
Paratus has been a long-time distributor of Eutelsat’s GEO connectivity services and was one of the first adopters of its OneWeb LEO connectivity capacities in early 2024. Paratus also built the teleport facility in Angola, a key Eutelsat ground station supporting the deployment of OneWeb LEO services in the region.
Ghassan Murat, RVP MEA, Eutelsat said:“Demand for resilient and high-speed connectivity continues to grow across Southern Africa, particularly in sectors operating across remote and distributed sites. This new multi-year agreement reflects the success of our collaboration with Paratus and our shared ambition to provide reliable, scalable, low-latency connectivity in the region. By combining Eutelsat’s LEO capabilities with Paratus’ established network and operational presence, we are enabling organizations to stay connected wherever they operate.”
Schalk Erasmus, CEO of Paratus, added: “Expanding our LEO service offering with Eutelsat strengthens our strategy of delivering adaptable and robust connectivity solutions across Africa. The combined GEO and LEO capability allows us to serve customers with greater flexibility and performance. Working together, we are supporting our customers’ growth and digital transformation, even in the most challenging environments.”
Eutelsat and Paratus, one of Sub-Saharan Africa’s fastest growing network services providers, have signed a new multi-million, multi-year agreement to expand the delivery of Eutelsat’s OneWeb Low Earth Orbit (LEO) connectivity services across Southern Africa.
Eutelsat and Tusass expand LEO services to Greenland
Strategic partnership to deliver secure, low latency connectivity across Greenland
Enabling critical services, including mobility, maritime, emergency response, and remote community access
Highlighting strategic role of LEO in Arctic coverage, digital resilience, and sovereign connectivity
Paris, 1 October 2025 - Eutelsat (ISIN: FR0010221234 - Euronext Paris / London Stock Exchange: ETL) Tusass, Greenland’s national provider of telecommunications services, has signed a strategic multi-year agreement to bring Eutelsat’s OneWeb low Earth orbit (LEO) connectivity to Greenland. The expanded partnership will enable the delivery of secure and resilient communications across the country’s vast and remote territory.
Through this partnership, Tusass will leverage Eutelsat’s OneWeb network to address a wide range of connectivity needs—from community broadband access to mission-critical infrastructure, including maritime, mobility, and emergency services. The deployment supports Tusass in delivering on its strategic objectives for digital inclusion, infrastructure integration, and sovereign capacity across Greenland.
Eutelsat’s OneWeb satellites operate in a polar orbit, enabling seamless high-latitude coverage and ensuring low latency, high-speed connectivity in Arctic conditions. This capability is especially critical for Greenland, where many areas lack access to terrestrial infrastructure. OneWeb’s proven resilience in challenging environments such as Northern Canada further underscores its reliability across similarly remote Arctic regions.
As resilience and sovereignty become top priorities for Arctic and European nations, this partnership reinforces Eutelsat’s role as a trusted enabler of secure, sovereign-grade connectivity solutions.
Cyril Dujardin, President of the Connectivity Business Unit at Eutelsat, said: “Critical infrastructure has become a key focus area across Europe, and we are delighted to continue our work with Tusass to support its efforts in connecting remote communities, backbone infrastructure, and enabling essential services such as rescue operations and maritime security and safety. Our expanded partnership highlights the growing relevance of LEO for both resiliency and redundancy, and for meeting the evolving sovereign and commercial connectivity needs of remote regions. As Arctic nations seek to reinforce their infrastructure Eutelsat delivers a unique capability to connect communities and critical systems, wherever they are.”
Toke Binzer, Tusass Chief Executive Officeradded: “Greenland presents one of the world’s most complex connectivity challenges. By partnering with Eutelsat and its OneWeb LEO solution, we are strengthening our ability to meet the needs of our people and institutions— from everyday internet access to robust national communications infrastructure. This agreement reflects our commitment to resilient, future-proof connectivity that serves all society.”
Eutelsat (ISIN: FR0010221234 - Euronext Paris / London Stock Exchange: ETL) Tusass, Greenland’s national provider of telecommunications services, has signed a strategic multi-year agreement to bring Eutelsat’s OneWeb low Earth orbit (LEO) connectivity to Greenland.
Low Earth orbit satellite technology is transforming transport, enhancing passenger experience and streamlining operations on the move.
COMMUNICATIONS THAT RUN ON TIME
Opportunities for rail and road companies to connect people and goods over huge distances on land, across all terrains, are often limited.
Eutelsat has raised the barrier with the transformational roll-out of Mobility solutions that can connect roadhaul and rolling stock to depots or control centres, and passengers to seamless WiFi through some of the most remote places on Earth.
Connect to high-speed internet along transport routes where investment in fibre is non-viable.
Install ruggedised and compact hardware for robust performance and low-cost maintenance.
Select the best-fit features and plans for each comms-on-the-move or on-the-pause use case.
Sign Service Level Agreements that guarantee the network performance you need.
CONNECTIONS THAT COUNT
New opportunities are emerging as new data-based information becomes available that can be used to streamline rail and road transport networks more effectively, and improve the customer journey.
Packaged services
WiFi for passenger satisfaction and for the business travel segment.
High speed
Real-time data exchange for incident management, passenger safety and infrastructure.
Data gathering
Surveillance technology for tracking and monitoring.
Robust design
Hardware and installations tailored to the transport environment.
Multi network
Trending towards multi-network solutions for added redundancy and resiliency.
Useful resources
To find out more about our railway connectivity services and availability around the world, consult these additional resources.
We work with an established network of trusted Distribution Partners (DPs) providing them with the tools, infrastructure, hardware and technical support they need to ensure connectivity for every rail and road customer they serve, on-the-pause or on-the-go. We advise our partners on installations, equipment and service activation and provide them with service management and support.
“This deployment with Airtel Gabon reflects Eutelsat's commitment to extending the benefits of OneWeb LEO connectivity in support of national digital initiatives.”
Philippe Baudrier
Vice President, Africa, Eutelsat
“We have demonstrated that even in challenging conditions, it is possible to provide passengers with high-speed (50-100 Mbps) and stable internet.”
Zhaslan Madiyev
Minister of Digital Development, Innovation & Aerospace Industry
LEO rail connectivity
enterprise land mobility connectivity
LEO satellite connectivity
PKP Intercity trials OneWeb LEO connectivity in Poland
Polish rail operator PKP Intercity has successfully completed trials of Kymeta's new rail-certified user terminal - the Kestrel u5 - using OneWeb LEO connectivity onboard a train travelling long-distance, at speeds up to 160 km/h. The trial, led by rail integrator ACO Solutions together with Eutelsat partner HispaSat, demonstrated continuous, uninterrupted Wi-Fi regardless of geography or motion, through Eutelsat’s OneWeb LEO system.
Eutelsat and Airtel Gabon partnered to bring low Earth orbit (LEO) connectivity to SETRAG's Trans-Gabon Railway, providing reliable onboard passenger Wi-Fi across remote, forested regions. The initiative supports the Gabonese Government's drive to extend high-speed, low-latency broadband beyond terrestrial networks and modernise the country's public transport infrastructure.
CONNECTIVITY FOR TRANSPORT
Rail connectivity
MOBILITY WIFI
Railway Network Solution Case Study: Connecting Kazakhstan's National Railway
Kazakhstan Temir Zholy (KTZ) manages 16,000 kilometres of critical rail infrastructure, transporting 13.6 million passengers and 302 billion tonnes of freight in 2024. Maintaining reliable connectivity across such vast, remote terrain for operational and passenger services is a significant challenge. This case study explores how satellite solutions bridge infrastructure gaps and overcome climate pressures to meet the growing demand for real-time data.
Healthcare providers are turning to satellites as a means to introduce or improve medical care in rural and underserved communities.
WHERE EVERY SECOND COUNTS
Poor connectivity anywhere in the world can place patients and health care professionals at considerable risk.
Satellite telecommunications are changing the scales, facilitating network services that healthcare providers can rely on to deliver clinical care at a distance, in real time, or support colleagues as they work in underserved locations.
Network coverage that extends far beyond the fixed boundaries of terrestrial networks.
Cost-effective connectivity where terrain or distance has rendered fibre networks non-viable.
Investment in unique infrastructure and development of unique features and plans for managing patient or medical data.
Added assurance of Service Level Agreement guarantees for network performance and Quality of Service.
A HEALTHIER SERVICE
The roll-out of new health care services to areas previously underserved by traditional network service providers is a game-changer.
Medical data
Immediate access to centralized patient records, improving diagnostic accuracy and treatment speed.
Quality of care
More timely access to telehealth services for patients in rural and underserved communities.
Continuous monitoring
Always-on connectivity for reliable data transfers whilsts monitoring patients at home for vital signs.
Travel times
More localized access to medical advice reduces non-critical patient travel.
Deployable networks
Back-up connectivity wherever existing connection becomes suddenly unavailable or compromised.
HOW EUTELSAT WORKS FOR HEALTHCARE PROVIDERS
We team up with valued Distribution Partners (DPs) who are close to their markets and are often certified to provide network service so local government, schools, healthcare providers and resource development agencies can stay securely connected. We advise our partners on installations, equipment and service activation.
Affordable community WiFi for people and businesses in underserved and remote communities.
BOOST LOCAL BUSINESS AND COMMUNITIES
Digital divides remain where access to fixed or mobile Internet is limited, impacting communities and regions globally. Through community Internet, businesses and individuals gain new opportunities, fostering inclusion and growth in many ways.
Communicating more easily both within the community and with family and friends elsewhere, reducing isolation.
Enabling access to educational resources for schools and healthcare services for individuals and outreach clinics.
Developing and running local enterprise with access to online banking, business tools and payment applications.
Accessing valuable public services and data-based information.
Eutelsat offers an affordable, deployable packaged community broadband service so more people can benefit from being able to use internet. Our flexible B2C WiFi hotspot model leverages a well-established platform and equipment adapted to each situation for fast roll-out.
Global coverage
Available anywhere using high-throughput connectivity for intensive data use.
Ready-to-use
Easy to install, low-maintenance hardware kits with a dedicated service management platform.
Affordable
Simple, flexible pay-as-you-go solutions priced according to data, duration and speed required by customers.
Sustainable
Solar-powered satellite broadband WiFi hotspots with a range of up to 200m and able to serve 40 simultaneous users.
HOW EUTELSAT WORKS WITH PARTNERS TO ROLL-OUT COMMUNITY WIFI
When community WiFi solutions are well managed, they transform lives and local economies from Alaska to Sub-Saharan Africa.
When it comes to rolling-out Internet solutions in remote and underserved communities, no two projects are the same. The ability to understand the best solution for local requirements and deliver on the ground and are key success factors. Commercial viability is based on population density, local industry presence and regional stability.
That's why at Eutelsat, we work closely with trusted, certified local partners and resellers to deliver the service and equipment tailored to each project. Eutelsat operates the satellite networks and digital platforms that deliver flexible connectivity packages. Our Partners have access to digital products so they can advise on the traffic management and deliver support locally. Together we work to ensure your community WiFi solution meets your needs and is rolled out successfully.
Game-changing global coverage, low latency and increased network access brings valuable new opportunities for retail expansion and financial services.
ENHANCING THE CUSTOMER EXPERIENCE
Banking and retail operators rely on relevant data to grow supply chain operations and deliver a richer customer experience.
Eutelsat designs the connectivity solutions that boost operational and customer-facing processes and strengthen the networks they depend on.
Satellite coverage and enterprise-grade connectivity beyond the reach of fibre networks.
Cost-effective integrations into existing SD-WAN infrastructure.
Low latency and high throughput for the timely data that critical systems and applications rely on.
Service Level Agreement guarantees for network performance and Quality of Service.
REAPING THE REWARDS
New commercial opportunities and revenue streams appear wherever coverage, connectivity and Quality of Service allow data to flow.
Mobile money
Greater access to secure systems for digital payments and services that widen financial inclusion.
Store expansion
Pop-up retail and new outlets in locations where infrastructure is restricted or unavailable.
Business analysis
Greater visibility on consumer behaviour, supplier performance etc.
Continuous monitoring
Operational data, including for demand planning, asset management, warehouse management, transportation and logistics.
HOW EUTELSAT WORKS WITH PARTNERS IN RETAIL AND BANKING
We team up with a trusted network of certified Distribution Partners and provide them with the software platform and technical support needed to ensure our services for them and their customers. We advise our partners on installations, equipment and service.
Data transmission and internet access is keeping mines connected and operational at rural or remote sites.
ROCK SOLID PERFORMANCE
The generation and transmission of data, whether for tracking equipment, analysing mineral deposits or connecting people, can unleash new potential in a mine.
Eutelsat is delivering the low-latency, high-speed connectivity that remote mining communities need to operate effectively, often in extreme conditions.
Strengthened network back-up and resilience that keep mining operations going in the event of disruption.
Multi-orbit satellite coverage that can connect far-off and hard-to-reach locations.
Low latency for systems and applications that rely on real-time data.
Service Level Agreement guarantees to ensure network performance and Quality of Service.
UNEARTHING NEW DATA
Mining operations are harnessing Eutelsat's unique multi-orbit system, plans and features to transform the way they operate.
Private networks
Secure, robust, private networks for sharing data via head office and site locations only.
Surveillance & security
Live video monitoring feeds for on-site security.
Asset management
Collecting and analysing data feeds for tracking equipment.
Employee safety & welfare
Data plans dedicated to people and organisations.
Automations
Introducing autonomous vehicles, drilling machines and robotic systems for greater, safer operational efficiency.
HOW EUTELSAT WORKS WITH PARTNERS TO CONNECT THE MINING WORLD
We team up with a trusted network of certified distribution partners and provide them with the software platform and technical support needed to ensure our services for them and their customers. We advise our partners on installations, equipment and service activation.
